Privacy Policy

At Pro Followers Australia (“we”, “our”, “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.profollowers.com.au or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect both personal and non-personal information to provide and improve our services.

Information You Provide:

Profile URLs/Usernames to deliver followers, likes, views, or other engagement services.
Contact information, including name, email address, and billing details when placing orders or contacting support.
Order details, including requested services, payment status, and delivery records.

Information Automatically Collected:

IP address, browser type and version, operating system, and referring site.
Pages visited, time spent, and interactions on the website.
Cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Respond to customer inquiries and provide support.
Monitor and prevent fraud or misuse of our services.
Improve website functionality and user experience.
Comply with legal and regulatory obligations.

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information with:

Payment processors (e.g., Stripe, PayPal) to securely handle transactions.
Service providers who assist in delivering our services.
Legal authorities when required by law or to protect our rights.

All service providers and partners are required to maintain confidentiality.

Cookies and Tracking

We use cookies to analyse website performance, understand user behaviour, and remember preferences. You can manage or disable cookies through your browser settings, though this may affect website functionality.

Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined, including:

Legal and tax obligations.
Dispute resolution.
Service improvements and analytics.

You may request deletion of your information at any time.

Data Security

We implement reasonable measures to protect your information. However, no online transmission can be guaranteed 100% secure.

International Transfers

Your data may be stored or processed outside Australia. When transferring data internationally, we ensure appropriate safeguards are in place in accordance with Australian privacy laws.

Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the right to:

Access the personal information we hold about you.
Request corrections or deletion of your information.
Object to or restrict processing of your information.
Withdraw consent where applicable.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise your rights, contact support@profollowers.com.au.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us and we will remove it promptly.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact

For any questions or concerns regarding this Privacy Policy, please contact:
Email: support@profollowers.com.au